Frequently Asked Questions

We remove almost anything! Furniture, appliances, electronics, yard waste, construction debris, mattresses, office equipment, and more. Some items like hazardous materials (paint, chemicals, asbestos) cannot be removed. Contact us if you're unsure about specific items.

We cannot remove hazardous materials including: paint, solvents, chemicals, asbestos, medical waste, biological waste, firearms, and ammunition. For these items, please contact specialized disposal services in your area.

Yes! We often have same-day availability. Contact us early in the day and we may be able to schedule a pickup for today. Same-day service depends on availability and scheduling.

If your items are outside (driveway, garage, curb, etc.), you don't need to be home. Just point us to the items when booking or leave a note. If items are inside your home, we'll need access — we can arrange key pickup or another method.

Our pricing is volume-based. We assess how much space your items take up in our truck and quote accordingly. We provide a free on-site estimate before any work begins, and the price we quote is the price you pay — no hidden fees.

We accept cash, check, credit card, Venmo, and Zelle. Payment is collected after the job is complete. No payment is required to book an appointment.

Yes! We understand plans change. You can cancel or reschedule by calling us at least 2 hours before your scheduled appointment at no charge. Cancellations with less notice may be subject to a small fee.

Yes! We often have same-day availability. Contact us early in the day and we may be able to schedule a pickup for today. Same-day service depends on availability and scheduling.

We sort everything we collect. Usable items in good condition are donated to local charities like Goodwill and Habitat for Humanity. Recyclable materials (metals, electronics, plastics) are taken to certified recycling facilities. Only truly non-recyclable items go to the landfill.

Yes! We offer discounts for seniors (65+), military members, and first responders. Just mention your discount when booking and we'll apply it to your quote.